RELIABILITY AGENT

AMITH

Site Reliability Engineer

Infrastructure Commander • Chaos Warrior • DevOps Champion

THREAT LEVEL:

Site Reliability Engineer with production experience at PhonePe, managing large-scale Linux infrastructure, NGINX edge systems, distributed databases, and observability platforms. Experienced in on-call operations, incident response, HA cluster design, and infrastructure automation across bare metal environments. Strong focus on reliability, performance, and reducing operational toil through internal tooling.

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AMITH

COMBAT HISTORY

Site Reliability Engineer

PhonePe Private Limited, Bangalore

July 2024 - Present

  • Participate in 24x7 on-call rotations for staging and production environments, responding to incidents and troubleshooting issues to maintain service availability
  • Manage the NGINX edge layer serving millions of requests per second, supporting configuration changes and zero-downtime deployments
  • Administer distributed data systems including MySQL Galera, Percona, and Aerospike, handling schema changes, truncates, checksums, and production maintenance tasks
  • Built and maintained observability infrastructure for 800+ hosts using Prometheus, Grafana, InfluxDB, Zabbix, Riemann, and PMM, improving infrastructure visibility and issue detection
  • Designed and operated high-availability clusters for Percona/MariaDB, RabbitMQ, Elasticsearch, and Aerospike on bare metal infrastructure with KVM/QEMU
  • Developed internal automation tools including a Slackbot that improved operational efficiency by 70%, a JIRA request portal, and a CMR generator that reduced documentation work from hours to seconds

Site Reliability Engineer Intern

PhonePe Private Limited, Bangalore

February 2024 - July 2024

  • Completed training in Linux systems, distributed databases, and configuration management tools
  • Developed monitoring project for system states, including services, CPU usage, and memory usage, using SaltStack for configuration management and MongoDB for data storage

POWERS & ABILITIES

📊

OBSERVABILITY ARCHITECT

Expert in building observability infrastructure for 800+ hosts. Prometheus, Grafana, InfluxDB expertise.

Prometheus Grafana InfluxDB Zabbix Riemann PMM
🗄️

DISTRIBUTED DATABASE MASTER

Manage and operate high-availability clusters for MySQL Galera, Percona, Aerospike, and RabbitMQ.

MySQL Galera Percona Aerospike RabbitMQ Elasticsearch MariaDB
⚙️

CONFIGURATION AUTOMATION

Infrastructure automation and configuration management using SaltStack, Ansible, and Bash scripting.

SaltStack Ansible Bash Scripting Python Automation Infrastructure Code
🌐

EDGE LAYER OPERATOR

Manage NGINX edge layer serving millions of requests per second with zero-downtime deployments.

NGINX TCP/IP DNS Load Balancing Keepalived
🔧

BARE METAL VIRTUALIZATION

Design and operate HA clusters on bare metal infrastructure with KVM/QEMU hypervisor-based virtualization.

KVM QEMU Bare Metal HA Clusters Hypervisor
🚀

INTERNAL TOOLING ENGINEER

Developed Slackbot (70% efficiency gain), JIRA portals, and CMR generator (hours to seconds).

Python Slackbot GitLab CI/CD Git Automation Tools

COMPLETED MISSIONS AT PHONPE

⚡ ACTIVE

24x7 Production On-Call Operations

Participate in round-the-clock on-call rotations for staging and production environments, responding to incidents and troubleshooting issues to maintain service availability for millions of users.

Uptime: 99.9%+ Response Time: < 5 mins
✓ OPERATIONAL

NGINX Edge Layer Management

Manage and operate the NGINX edge layer serving millions of requests per second. Execute configuration changes and implement zero-downtime deployments with precision.

Requests/sec: Millions Downtime: Zero
✓ OPERATIONAL

Distributed Database Administration

Administer and maintain distributed data systems including MySQL Galera, Percona, and Aerospike. Execute schema changes, checksums, truncates, and production maintenance tasks.

Systems: 3 Major DBs Availability: HA Clusters
✓ COMPLETED

Observability Infrastructure (800+ Hosts)

Built and maintained comprehensive observability infrastructure for 800+ hosts using Prometheus, Grafana, InfluxDB, Zabbix, Riemann, and PMM. Dramatically improved infrastructure visibility and incident detection.

Hosts Monitored: 800+ Detection: Real-time
✓ COMPLETED

High-Availability Cluster Design

Designed and operated high-availability clusters for Percona/MariaDB, RabbitMQ, Elasticsearch, and Aerospike on bare metal infrastructure using KVM/QEMU virtualization.

Clusters: 4 Systems Reliability: Enterprise Grade
✓ COMPLETED

CMR Generator & Automation Tools

Sole developer of production automation platform generating 1500+ CMRs and database scripts. Implemented error-zero steps architecture for DB alters and deployment scripts, reducing production incidents to nearly 0%. Also developed Slackbot (70% efficiency boost) and JIRA portal.

CMRs Generated: 1500+ Production Errors: ~0% Sole Developer

ARSENAL INVENTORY

PROGRAMMING & SCRIPTING

Python
Bash Scripting
Shell
Linux Proficient

CONFIGURATION MANAGEMENT

SaltStack
Ansible
In-house Tools
Automation

MONITORING & OBSERVABILITY

Prometheus
Grafana
InfluxDB
Zabbix
Riemann
PMM

DATABASES & DATA SYSTEMS

MySQL Galera
Percona
MariaDB
Aerospike
RabbitMQ
Elasticsearch

VIRTUALIZATION & INFRASTRUCTURE

KVM
QEMU
Bare Metal
HA Systems
Hypervisor
Keepalived

VERSION CONTROL & CI/CD

Git
GitLab
GitLab CI/CD
Pipelines
Slackbot
Automation

NETWORKING & SECURITY

TCP/IP
DNS
IP Tables
Load Balancing
NGINX
HA Architecture

AGENT TRAINING HISTORY

🎓

Bachelor of Engineering with Honors (BE Hons)

Computer Science and Engineering

BMS Institute of Technology, Bangalore

GPA: 9.13 / 10 2020 – 2024

INITIATE CONTACT

Ready to join the mission? Let's collaborate on building robust, scalable infrastructure.

📧 Email 💼 LinkedIn 🔗 GitHub